Working at Church Farm at Rusticus
Owthorpe Road, Nottingham, NG12 3PU
Operated by Church Farm at Rusticus Limited
93 bedsNursing homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.6/10
Key Finding
"Good training with regular refreshers and improving culture, but serious safety lapses like covert medicines without guidance and unreported incidents, plus limited activities."
Safety & Risk
3/10
✕
One person was given medicines covertly without written guidance. We found 7 incidents that had not been reported to the local authority or CQC.
Staff Culture
5/10
!
Staff said, 'Previously our concerns were never acted on or responded to, this changed when the registered manager started and things are a lot better.'
Staffing Levels
5/10
!
People said there was enough staff but 'struggled with staff continuity especially at weekends which impacted their care.' Staff said, 'It can be really busy at times but there is always enough staff'
Training & Dev
6/10
✓
Staff said, 'We have a really good training package, but I like the annual refreshers we do as they keep my knowledge up to date.'
Management
4/10
!
Staff said, 'The registered manager listens but when they are overruled nothing changes.' and 'I have raised concerns before about the culture and never received a response.'
Programmes
3/10
✕
Staff observed 'sat with people discussing topics and playing games.' People mentioned 'The hairdresser has been here today. They do nails too.'
Points to consider
Staff gave medication secretly without doctor guidance, and accidents like falls or fights were not reported to authorities on time.
one person had refused their medicine on 3 occasions, so staff have given them covertly. The person did not have a covert medicine plan in place... we found 7 incidents that had not been reported.
No activities coordinator or regular creative programmes, so the job is mostly routine tasks like washing and dressing.
We saw staff sat with people discussing topics and playing games. The hairdresser has been here today. They do nails too.
Staffing levels are okay but weekends have different staff who do not know residents well, causing waits and rushed care.
they struggled with staff continuity especially at weekends which impacted their care... sometimes I have a long wait when I’m wet, they don’t wash me they just change my pads.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2024
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews