Last updated: 9 February 2026
"Supportive leadership and a positive team atmosphere where staff feel valued, but no activities programme means mostly routine care with basic hobbies."
Improvements had been made to the way people's medicines were managed. The risks associated with medicines had now been reduced... detailed analysis of accidents and incidents.
Staff enjoyed working at the service and felt respected and valued... Staff felt valued and commented on the 'good atmosphere' and that staff 'worked well together.'
The use of agency staff has been reduced... At the moment this vacancy is being covered by an agency nurse.
Records showed staff had completed training deemed mandatory by the provider for their role. This training was up to date. Staff... received regular supervision of their practice and annual appraisals.
Staff spoken with praised the 'leadership team' describing them as approachable, supportive and they always listened and acted on concerns.
People were supported to follow their hobbies and interests... carers know that I like to do quizzes... enjoyed having a manicure and having their nails varnished.
No activities programme or coordinator, so the role is mostly routine personal care with only basic hobbies like quizzes and manicures.
People were supported to follow their hobbies and interests... carers know that I like to do quizzes... enjoyed having a manicure and having their nails varnished.
Staffing is adequate but some agency nurses cover vacancies.
At the moment this vacancy is being covered by an agency nurse.
Only standard mandatory training with supervision, no specialist courses or funded qualifications.
Records showed staff had completed training deemed mandatory by the provider for their role. This training was up to date.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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