Working at Christmas Lodge
196 Mount Vale, York, YO24 1DL
Operated by Mr & Mrs P Graver
15 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"A positive family-like culture and supportive leadership, although staffing lacks retention details and training is standard without specialist courses."
Safety & Risk
7/10
✓
People told us they felt very safe... safeguarding procedures... robust recruitment... medicines supported safely... incidents analysed and learned from.
Staff Culture
8/10
✓
Staff told us, 'We're like a big family' and 'It's a very positive place.'... motivated and clear about their role... friendly and welcoming atmosphere.
Staffing Levels
6/10
✓
There were sufficient staff to safely meet people's needs... staffing levels were planned around the needs of people... always staff available.
Training & Dev
6/10
✓
Staff completed an induction and a comprehensive range of training. The induction included the Care Certificate... training in an appropriate range of subjects.
Management
7/10
✓
We received positive feedback about the registered manager... staff told us the leadership... 'Very good' and 'I feel supported. I can speak to [manager] if I have any problems'.
Programmes
6/10
✓
People took part in a range of activities... trips including Yorkshire Museum of Farming... helicopter ride... holiday abroad if wished.
Points to consider
Staffing is adequate with enough staff to meet needs, but no details on retention rates or agency use.
There were sufficient staff to safely meet people's needs. From reviewing staff rotas... staffing levels were planned around the needs of people.
Only standard training like induction and Care Certificate, no specialist courses or funded qualifications.
Staff received induction, training and supervision... The induction included the Care Certificate... training in an appropriate range of subjects.
Varied activities like outings and hobbies, but no dedicated coordinator or specialist therapeutic programmes.
People took part in a range of activities of their choosing... informal approach... no fixed daily routine... notice board advertising forthcoming trips.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews