Last updated: 10 February 2026
"Staff feel supported by the approachable manager with regular supervision and positive team culture, but medicines management gaps and limited staff development need attention."
Medicines were managed and stored safely, although there were some areas of improvement needed regarding the management of creams... Risks relating to people's care and support had been assessed and mitigated where possible
Staff told us they felt supported by the registered manager... Regular meetings were held with staff, people and their relatives... Any suggestions made were listened to and implemented where possible
There were enough staff to keep people safe. Throughout the inspection we observed that staff were not rushed and had time to spend with people
Staff had received training in topics essential to their role and specific to people's needs. Staff told us they met regularly with senior members of staff to reflect on their practice and discuss their development needs
Staff told us they felt supported by the registered manager and received the regular supervision and appropriate training to complete their roles effectively. People told us that they thought the registered manager was approachable
People told us they enjoyed regular activities, such as a weekly choir session, film club, gardening groups and art classes. The activities co-ordinator had arranged for children from a local school to visit and spend time with people
Staffing is enough to keep people safe and not rushed, but no details on low agency use or staff staying long-term
There were enough staff to keep people safe. Throughout the inspection we observed that staff were not rushed and had time to spend with people
Training covers basics and some specific needs with regular check-ins, but no funded specialist qualifications or career development
Staff had received training in topics essential to their role and specific to people's needs. Staff told us they met regularly with senior members of staff to reflect on their practice and discuss their development needs
Some gaps in medication like not dating opened creams, so safety processes not fully tight
Medicines were managed and stored safely, although there were some areas of improvement needed regarding the management of creams
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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