Last updated: 9 February 2026
"Supportive approachable management and strong safety practices stand out, but basic activities and training hold it back."
Risks assessed with management plans, medicines administered safely with audits, incidents recorded and analysed with actions taken.
Staff positive about the registered manager, open culture where staff and people could approach the manager who acted on concerns.
People and relatives told us there were enough staff available to meet their needs.
Staff received a detailed induction, training, supervisions, and opportunities for further development.
Staff described the registered manager as 'very approachable and supportive' who sorts issues straight away and encourages ideas.
People had opportunities to access interests like going out shopping and watching television.
Only basic activities like shopping trips and watching TV, no structured programme or activities coordinator to make the role more varied.
I like going out shopping and I like watching the television
Staffing is adequate to meet needs but nothing special, no mention of stable team or low agency use.
People and relatives told us there were enough staff available to meet their needs
Only standard induction, basic training and supervisions, no specialist courses or funded qualifications.
Staff received a detailed induction and met people before they started to provide support. Staff told us training was provided which ensured they had sufficient knowledge
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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