Working at Choices Housing Association Limited - 63 Hoveringham Drive
Berry Hill, Stoke On Trent, ST2 9PS
Operated by Choices Housing Association Limited
6 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Supportive approachable management and strong safety practices stand out, but basic activities and training hold it back."
Safety & Risk
8/10
✓
Risks assessed with management plans, medicines administered safely with audits, incidents recorded and analysed with actions taken.
Staff Culture
7/10
✓
Staff positive about the registered manager, open culture where staff and people could approach the manager who acted on concerns.
Staffing Levels
6/10
✓
People and relatives told us there were enough staff available to meet their needs.
Training & Dev
6/10
✓
Staff received a detailed induction, training, supervisions, and opportunities for further development.
Management
8/10
✓
Staff described the registered manager as 'very approachable and supportive' who sorts issues straight away and encourages ideas.
Programmes
4/10
!
People had opportunities to access interests like going out shopping and watching television.
Points to consider
Only basic activities like shopping trips and watching TV, no structured programme or activities coordinator to make the role more varied.
I like going out shopping and I like watching the television
Staffing is adequate to meet needs but nothing special, no mention of stable team or low agency use.
People and relatives told us there were enough staff available to meet their needs
Only standard induction, basic training and supervisions, no specialist courses or funded qualifications.
Staff received a detailed induction and met people before they started to provide support. Staff told us training was provided which ensured they had sufficient knowledge
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews