Working at Choices Housing Association Limited - 535 High Lane

Safeguarding known and referrals made; medicines mostly safe but some errors with lessons learned like tabards and observations; risks assessed and followed.

Staff told us there were enough staff to meet needs and people did not wait for support; recruitment checks like DBS and references in place.

Staff receive supervisions, mandatory and additional training specific to needs; most staff up to date, shadowing for new staff.

Staff said, 'The manager comes out to help. They're very good. I definitely go to the manager, they're easy to talk to.' and professionals noted 'excellent person-centred approach'.

People supported to range of activities including trips to Blackpool, local clubs, shopping, football, pub, and special TV show visit.