Last updated: 10 February 2026
"Strong safety practices and positive culture where staff know residents well, but adequate staffing without retention details and standard training."
We were assured that the provider was using PPE effectively and safely. We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed. Per 2019: medicines were managed safely.
Per 2019 comprehensive inspection: Staff told us they had good relationships with people and knew them well. One staff member said, 'I know people well and when you are new you have time to build a relationship.'
Per 2019 comprehensive inspection: There were enough, safely recruited staff to meet people's needs. Staff we spoke with felt there was enough of them to meet people's needs.
Per 2019 comprehensive inspection: Staff completed an induction and had regular updates to their training. Staff competency was checked following training and at regular intervals.
Per 2019 comprehensive inspection: Staff were engaged in the service and felt able to make suggestions to the registered manager. One staff member told us, 'It's nice here we have regular meetings and discuss things daily.'
People were supported to continue the activities they had enjoyed... Additional art and craft equipment had been purchased, with people enjoying projects such as developing a large snakes and ladders board. People were also supported to enjoy interactive games using electronic tablets.
Staffing is adequate to meet needs, but nothing special with no details on team stability or agency use.
Per 2019 comprehensive inspection: There were enough, safely recruited staff to meet people's needs. The registered manager told us they made sure there was enough staff to meet people's needs, and that there were arrangements in place to provide consistent cover for any staff absences.
Only standard training like inductions and updates, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff completed an induction and had regular updates to their training. Staff competency was checked following training and at regular intervals to ensure their knowledge was up to date and accurate.
Basic activities like art, crafts, games and tablets, no dedicated coordinator or specialist programmes.
Additional art and craft equipment had been purchased, with people enjoying projects such as developing a large snakes and ladders board. People were also supported to enjoy interactive games using electronic tablets.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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