Working at Choices Housing Association Limited - 40 Stafford Avenue
Clayton, Newcastle Under Lyme, ST5 3BJ
Operated by Choices Housing Association Limited
5 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Staff enjoy a family-like culture and strong safety practices, but lack a structured activities programme and use bank staff for absences."
Safety & Risk
7/10
✓
Assured provider used PPE effectively, prevented infection spread, policy up to date (2022 targeted); good safeguarding, risk assessments, incident learning (2019).
Staff Culture
7/10
✓
Staff said: 'We have a good rapport with people here, we are like a second family' and 'The best thing about this place is working with the people and knowing I have made a real difference.' Per 2019 comprehensive inspection.
Staffing Levels
5/10
!
There were enough staff to meet needs but short-term absences were covered with familiar bank staff. Per 2019 comprehensive inspection; 2022 provider had measures for COVID-related staff pressures.
Training & Dev
6/10
✓
Staff completed induction and regular training updates with a training matrix monitored by the registered manager, plus supervisions. Per 2019 comprehensive inspection.
Management
6/10
✓
Staff were engaged and felt able to make suggestions to the registered manager: 'You can speak with the registered manager about anything, have a chat and raise a suggestion.' Per 2019 comprehensive inspection.
Programmes
3/10
✕
People followed personal interests like 'going out on the train' and 'looking at birds and rabbits'; no structured programme or coordinator mentioned. Per 2019 comprehensive inspection.
Points to consider
No activities coordinator or structured programme, so the job is mostly routine care with occasional support for personal outings.
No mention of dedicated activities coordinator, structured engagement programmes, or specialist approaches. Per 2019 comprehensive inspection.
Staffing is adequate but uses bank staff to cover short-term absences.
Staff said any short-term absences were covered with familiar bank staff. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews