Working at Choices Housing Association Limited - 4 West Street
Biddulph, Stoke On Trent, ST8 6HL
Operated by Choices Housing Association Limited
4 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Accessible management and positive culture where staff feel valued, but agency staff use and no dedicated activities coordinator limit it."
Safety & Risk
7/10
✓
People were protected from the risks to their safety... Medicines were administered safely and... staff learnt from the incident
Staff Culture
8/10
✓
Staff told us they could approach the registered manager... 'I feel valued and listened to... I love it here, I really like the person centred approach'
Staffing Levels
6/10
✓
People told us there were sufficient staff... The registered manager told us they were able to use agency staff to cover any holidays or sickness
Training & Dev
7/10
✓
Staff told us they received an induction... regular updates to their training... training matrix in place which helped the registered manager to monitor
Management
8/10
✓
The registered manager was in post and was accessible to people, relatives and staff... Staff told us they felt involved... 'I feel valued and listened to'
Programmes
6/10
✓
People told us about going out to visit dogs... regular opportunity to meet other people a club... attending groups... cookery and drama classes
Points to consider
Staffing is adequate but they sometimes use agency staff for holidays and sickness.
they were able to use agency staff to cover any holidays or sickness and they used the same staff to provide consistency
No dedicated activities coordinator or named specialist programmes, so the role is personal care plus community outings and clubs.
regular opportunity to meet other people a club arranged in the community... attending groups to learn new skills such as cookery and drama classes
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews