Working at Choices Housing Association Limited - 20 Dairy Close

No activities coordinator or special programmes, so the job is mostly routine care with just basic outings now and then.

People told us they enjoyed going out with staff. We saw pictures of this person enjoying a steam train journey with staff.

Staff numbers are just enough to cover basics, no word on steady team or hardly any agency use.

Staff told us they felt there were enough staff to meet people's needs and to ensure they were able to access interests that were important to them.

Only standard induction, refreshers, and a bit of dementia training, nothing like specialist courses or paid-for qualifications.

Staff told us they had an induction before they started to provide care and regularly received training to carry out their role. One staff member said, 'I think I have plenty of training, we get refresher training each year and I have completed dementia training'.