Working at Choices Housing Association Limited - 1 William Street
Fenton, Stoke On Trent, ST4 2JG
Operated by Choices Housing Association Limited
6 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"A positive open culture with happy staff and robust safety measures, although night staffing feels stretched and training lacks funded qualifications."
Safety & Risk
8/10
✓
Staff knew how to safeguard people from abuse, incidents were reported and discussed at meetings, medicines managed robustly, risks assessed with staff guidance, lessons learned from incidents.
Staff Culture
8/10
✓
Staff were happy in their work and there was a positive, open and inclusive atmosphere where staff worked together to achieve good outcomes for people.
Staffing Levels
6/10
✓
There were enough, safely recruited and suitably skilled staff to meet people's needs.
Training & Dev
7/10
✓
Staff received regular supervision and had access to continuous training including specific training to meet particular needs.
Management
7/10
✓
People, relatives and staff felt the registered manager was approachable and supportive.
Programmes
7/10
✓
People accessed activities such as swimming, Rebound Therapy, community sensory rooms, shopping and social clubs.
Points to consider
Staffing levels are enough to keep care safe, but just one carer covers nights which might feel stretched.
one staff member was still available at night time
Training meets job needs with specialist sessions and regular check-ins, but no funded qualifications or career progression mentioned.
Staff told us and records confirmed they had received the training they required to effectively meet people's needs. This included specific training [...] regular supervision and appraisals
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews