Working at Chipstead Lake - Care Home Physical Disabilities

Risk assessments often out of date and some incidents missed as safeguarding concerns, so care isn't always safe.

Identified risks had not always been reviewed or guidance put in place, incidents not reported to local authority as required.

Recent high staff turnover and a few vacancies mean the team isn't fully stable yet.

There had been a recent high turnover of staff and there continued to be a couple of vacancies.

Only basic computer training that staff say isn't helpful and they forget it.

Staff told us, “The training isn’t great, a lot of it is on computer” and “I pass the tests, but I can’t remember what I have learnt”.