Working at Chippendayle Lodge Residential Care Home

People continued to be protected from the potential risk of abuse. Individual risks were identified and steps continued to be taken to reduce and control risk, making sure people and staff had the guidance they needed to prevent harm while at the same time supporting independence.

Staff reported there was clear communication within the staff team. They told us they received support from one another, the registered manager and area manager.

There continued to be enough staff to meet people's needs. People and relatives responded that staff were available when needed.

Everyone said the service was well-led and that the registered manager was approachable. Throughout the inspection staff and people who lived at the service popped in to see the registered manager, whose door was always open.