Last updated: 10 February 2026
"Well-led with an approachable manager and strong safety, but reduced activities without a coordinator and basic training hold it back."
People continued to be protected from the potential risk of abuse. Individual risks were identified and steps continued to be taken to reduce and control risk, making sure people and staff had the guidance they needed to prevent harm while at the same time supporting independence.
Staff reported there was clear communication within the staff team. They told us they received support from one another, the registered manager and area manager.
There continued to be enough staff to meet people's needs. People and relatives responded that staff were available when needed.
Per 2018 comprehensive inspection: Staff continued to receive training to meet people's assessed needs. Staff received support and supervision with their line manager.
Everyone said the service was well-led and that the registered manager was approachable. Throughout the inspection staff and people who lived at the service popped in to see the registered manager, whose door was always open.
Activities on offer had reduced due to the lack of an activity coordinator and the pandemic.
No activities coordinator anymore, so the role is mostly routine care with few group activities or events.
There had been significant change in activities available due to the pandemic and the part-time activity coordinator no longer being employed at the service.
Only standard training to meet basic needs, no specialist courses or funded qualifications for career growth.
Per 2018 comprehensive inspection: Staff continued to receive training to meet people's assessed needs.
Deputy manager has left, so the manager is covering extra duties which might stretch the team support.
The deputy manager had left the service prior to the inspection. The registered manager had taken on their roles and responsibilities and was in the process of assessing which tasks could be allocated to senior staff.
AI Generated
Last inspected: May 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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