Last updated: 9 February 2026
"Staff feel like a family with strong safety practices, although some agency staff cover shifts and training is only standard."
Per 2022 inspection: We were assured the provider was using PPE effectively and safely... accessing testing for people using the service and staff... making sure infection outbreaks can be effectively prevented or managed.
Per 2019 comprehensive inspection: Staff described the home as a great place to work. Their comments included, 'I love working here, we're like a little family and all get on well together.'
Per 2019 comprehensive inspection: There were enough staff to meet people's needs... Agency staff were also covering a small number of shifts to ensure numbers did not fall below those required.
Per 2019 comprehensive inspection: The provider's induction procedures and ongoing training provided staff with the skills and competencies to carry out their role effectively.
Per 2019 comprehensive inspection: Staff told us they felt listened to and could make suggestions and the registered manager would action where possible or explain why something wasn't possible.
Per 2019 comprehensive inspection: There was an activity co-ordinator in post who worked 16 hours flexibly over the week... monthly activity programme... bird club, quizzes, seaside day.
Staffing levels are enough but some agency workers cover shifts when people are off sick or on maternity leave.
Agency staff were also covering a small number of shifts to ensure numbers did not fall below those required.
Only standard induction and training with no specialist courses or funded qualifications.
The provider's induction procedures and ongoing training provided staff with the skills and competencies to carry out their role effectively.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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