Last updated: 9 February 2026
"A positive culture and supportive management make staff feel valued, but no activities programme and reliance on overtime for staffing hold it back."
People were safeguarded from abuse and avoidable harm. Risks to people due to health conditions or the environment were well managed. People were supported to receive their medicines safely.
There was a positive and open culture at the service. Staff told us they felt much more confident... Relatives... 'The staff are wonderful and [the registered manager] is just amazing.'
The registered manager ensured staff employed were suitable skilled and covered gaps in staffing levels by employing the staff team in overtime and working themselves.
The registered manager encouraged staff to learn and accept new challenges with a view of staff achieving new qualifications and advancement in their careers.
Staff were happy with the level of inclusion and told us how the registered manager speaks to them all the time formally and informally. They said their ideas were listened to and acted upon.
No activities, engagement programmes, or creative approaches mentioned at all in the report.
No activities programme or coordinator, so the role is mostly routine personal care.
No activities, engagement programmes, or creative approaches mentioned at all in the report.
Staffing is adequate but nothing special, with gaps covered by overtime and the manager working shifts.
covered gaps in staffing levels by employing the staff team in overtime and working themselves.
AI Generated
Last inspected: January 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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