Working at Chilton Croft Nursing Home
Newton Road, Sudbury, CO10 2RN
Operated by South Coast Care Homes Limited
32 bedsNursing homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Enough staff to meet needs, updated training and positive culture, but unstable leadership and safety risks hold it back."
Safety & Risk
4/10
!
Not enough improvement had been made... provider was still in breach of regulation 12. We found two suction machines which had not been cleaned after use... gaps in the recording of required support.
Staff Culture
6/10
✓
Staff spoke positively about the acting manager. Comments included, 'The manager is very nice, very caring. Things are much better... It is a much nicer place to work.'
Staffing Levels
6/10
✓
At the time of our inspection there were sufficient staff available to meet people's needs. Staffing numbers had been increased in line with dependency needs.
Training & Dev
6/10
✓
Staff told us they had received updated training and more regular supervision. Training had been provided... in relation to record keeping, pressure wound management, care planning, nutrition and safeguarding.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. Three clinical leads had been appointed within the last 8 months and all had now left.
Programmes
3/10
✕
Staff told us... 'we definitely have more staff and more time with the residents to chat and do activities with them' (no structured or specialist programmes described).
Points to consider
No permanent manager in post, with acting manager withdrawing application and clinical leaders leaving so oversight is inconsistent.
At the time of our inspection there was not a registered manager in post. The acting manager had applied to register with CQC but had since withdrawn their application. Three clinical leads had been appointed within the last 8 months and all had now left.
Safety risks not fully managed, like unclean emergency equipment and gaps in repositioning records up to 7 hours.
We found two suction machines which had not been cleaned after use... gaps of up to 7 hours where repositioning should have taken place every 3 hours.
No structured activities programme mentioned, so the role is mostly routine personal care with occasional chats.
Staff told us... more time with the residents to chat and do activities with them (no further details on programmes or coordinator's work provided).
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews