Working at Chilton Croft Nursing Home
Newton Road, Sudbury, CO10 2RN
Operated by Chilton Care Homes Ltd
32 bedsNursing homesHomecare agencies
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Enough staff to meet needs, updated training and a positive culture, but no permanent manager, clinical leads leaving and unclean equipment create concerns."
Safety & Risk
4/10
!
Not enough improvement had been made... and the provider was still in breach of regulation 12... We found two suction machines which had not been cleaned after use.
Staff Culture
6/10
✓
Staff spoke positively about the acting manager. Comments included, 'The manager is very nice, very caring. Things are much better... It is a much nicer place to work.'
Staffing Levels
6/10
✓
At the time of our inspection there were sufficient staff available to meet people's needs. Staffing numbers had been increased in line with dependency needs.
Training & Dev
6/10
✓
Staff told us they had received updated training and more regular supervision. Training had been provided... in relation to record keeping, pressure wound management, care planning, nutrition and safeguarding.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. Three clinical leads had been appointed within the last 8 months and all had now left.
Programmes
5/10
!
We... spoke with... the activities coordinator... Staff told us, 'we definitely have more staff and more time with the residents to chat and do activities with them'
Points to consider
No permanent manager in post, and clinical leaders keep leaving which means unstable oversight.
At the time of our inspection there was not a registered manager in post. Three clinical leads had been appointed within the last 8 months and all had now left.
Risk plans are brief or out of date, and equipment like suction machines left unclean after use.
We found care and risk management plans available to care staff were brief in detail. Not all had been updated to reflect current needs... We found two suction machines which had not been cleaned after use.
Just an activities coordinator and basic chatting or activities with residents, no varied structured programme mentioned.
We also spoke with... activities coordinator... 'we definitely have more staff and more time with the residents to chat and do activities with them'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews