Working at Chiltern Grange Care Home
Ibstone Road, High Wycombe, HP14 3GG
Operated by Porthaven Care Homes Limited
75 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Strong leadership valued by staff and a happy team with engaging activities, although staffing relies on some agency workers and training covers only basics."
Safety & Risk
7/10
✓
Per 2020 IPC inspection: We were assured that the provider was preventing visitors from catching and spreading infections, admitting people safely, accessing testing, promoting safety through hygiene, and managing outbreaks; minor PPE improvements made immediately.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff appeared to enjoy their work, and there was a strong team emphasis throughout the home. Staff appeared happy with their work. They all seem to love working here.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: Through our observations and records of staff rotas we could see there were sufficient numbers of staff to ensure people's needs were met. Since our last inspection there was less use of agency staff.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff were supported to provide effective care to people through induction, training, supervision and appraisal. The provider supported staff with training in the areas they deemed as mandatory learning.
Management
8/10
✓
Per 2018 comprehensive inspection: The registered manager provided effective leadership and management. This was valued by the staff and people using the service. Staff spoke positively about the registered manager and how the management of the home had improved.
Programmes
7/10
✓
Per 2018 comprehensive inspection: People participated in activities including Tovertafel interactive projections for dementia, Pets as Therapy dog, community trips, bingo, quizzes, cinema and potting plants.
Points to consider
Staffing is adequate but nothing special, with some agency workers still used occasionally.
Per 2018 comprehensive inspection: Since our last inspection there was less use of agency staff, this was due to on-going recruitment.
Only standard mandatory training like induction and supervisions, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: The provider supported staff with training in the areas they deemed as mandatory learning, for example, moving and handling, safeguarding, fire safety and infection control.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews