Working at Chilmington House
Armadale Court, Reading, RG30 2ES
Operated by Chilmington Homes Limited
7 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Strong leadership, good training and positive team spirit, but recent staff turnover, vacancies and agency use at night are concerns."
Safety & Risk
6/10
✓
No safeguarding incidents had arisen... No medicines errors or omissions had occurred in the last 12 months. However, we saw that on one occasion... a senior had not initialled the MAR sheet... Some prescribed creams... had illegible labels.
Staff Culture
7/10
✓
Staff were positive and motivated... Staff felt that team spirit and teamwork were good and they were well supported by management.
Staffing Levels
5/10
!
Staffing levels remained sufficient... The service had experienced some recent difficulty with staff recruitment... four staff had left. Some agency staff were used at night... two current vacant posts.
Training & Dev
7/10
✓
well trained staff team who attended regular updates of core training... New staff completed the nationally recognised 'Care Certificate' induction... regular one to one supervision meetings and annual appraisals.
Management
7/10
✓
The service continues to be well led by the long term registered manager and her senior team... Staff felt that team spirit and teamwork were good and they were well supported by management.
Programmes
6/10
✓
People were encouraged to access a range of community-based services and activities... Sensory and music therapy sessions were also attended... local clubs and groups and were supported to go shopping.
Points to consider
Staffing levels are adequate but they use some agency staff at night and have vacancies after recent staff leaving.
some agency staff were used at night... four staff had left... two current vacant posts.
Safety processes are standard with a minor medication recording slip and illegible cream labels noted.
on one occasion... a senior had not initialled the MAR sheet... Some prescribed creams... had illegible labels.
Activities offer variety like community outings and therapies but no specialist programmes or dedicated coordinator mentioned.
range of community-based services and activities... Sensory and music therapy... no mention of activities coordinator.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews