Working at Chignal House
107 Chignal Road, Chelmsford, CM1 2JA
Operated by Paradise Lodge Care Home Limited
4 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Supportive management and sufficient staffing with no agency use, although training and activities remain basic without specialist support."
Safety & Risk
8/10
✓
Processes to protect from abuse; risks assessed and managed safely; medicines received safely; incidents analysed for learning.
Staff Culture
7/10
✓
Staff told us they felt fully supported by the management team who were approachable. 'We work as a team the manager is really approachable and supportive.'
Staffing Levels
8/10
✓
Staffing levels were appropriate... All staff spoken with said they felt there were sufficient staff on duty to keep people safe. 'We do not use agency staff... Staff told us they worked as a team and covered extra shifts and that the provider and manager worked on shift when needed.'
Training & Dev
6/10
✓
Staff had received training on medicines, infection control, and MCA; regular supervision meetings to support development.
Management
8/10
✓
The registered manager had clear oversight of the service and worked alongside staff. Staff were respectful of the registered manager and told us they were approachable and supportive.
Programmes
6/10
✓
People were enabled to follow a variety of interests and activities including community outings like walks, shopping, cinema, day centre, college, and holidays.
Points to consider
Only standard training on basics like medicines, infection control, and mental capacity, no specialist courses or funded qualifications.
Staff had received training on how to manage and administer medicines. Staff completed training in infection control. Staff had received training and understood the implications of working within the legal framework for the Mental Capacity Act 2005.
Some outings to shops, cinema, and college, but no dedicated activities coordinator or special creative programmes.
People were supported to access the community to attend educational and leisure activities... one person was getting ready to go out for a walk, another person was going out for lunch. People also went shopping and to the cinema. Some people went to a day centre and others attended college courses.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews