Working at Chichester Court Care Home
111 Chichester Road, South Shields, NE33 4HE
Operated by Roseberry Care Centres (England) Ltd
50 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Supportive management and positive team culture, but limited activities and basic training hold it back."
Safety & Risk
7/10
✓
Medicines were managed safely. Staff knew about the safeguarding and whistle blowing procedures and were confident about speaking up. Risk assessments were carried out where required.
Staff Culture
8/10
✓
Staff described the positive teamwork which they experienced whilst working at the service. They said, 'I like it here, everyone cares for everyone else.' 'It is very friendly here, very, happy.'
Staffing Levels
6/10
✓
There were enough staff deployed to meet people's needs. People and staff felt staffing levels were sufficient to provide personalised care.
Training & Dev
6/10
✓
Staff received the support and training they needed. Staff had completed the required training for their role.
Management
8/10
✓
Staff told us the registered manager was approachable and provided clear direction. One staff member commented, 'We are totally supported, [registered manager] asks every day if we are okay. She goes above and beyond to help you. She is definitely a good manager.'
Programmes
4/10
!
People were supported to participate in regular activities that were meaningful to them.
Points to consider
No activities coordinator or varied programme mentioned, so the role is mostly routine personal care with basic involvement like helping with cleaning.
People were supported to participate in regular activities that were meaningful to them. Two people told us about how staff supported their wish to help around the home.
Only standard training and supervision, no specialist courses or funded qualifications.
Staff received the support and training they needed. Staff had completed the required training for their role.
Staffing is adequate but nothing special, with no details on low agency use or high staff retention.
There were enough staff deployed to meet people's needs. People and staff felt staffing levels were sufficient to provide personalised care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews