Working at Cheviot Nursing Home
11 Park Road, Colchester, CO3 3UL
Operated by Balkerne Gardens Trust Limited
33 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Approachable management and a supportive team culture, but some training not up to date and incomplete risk assessments need improvement."
Safety & Risk
6/10
✓
Risk assessments had not been completed [in three care plans]... recording and action taken to reduce risks, was not clear or sufficiently robust.
Staff Culture
8/10
✓
Staff told us, 'It's such a lovely home, I never want to work anywhere else... I love my job, and feel very supported by the management.' 'We are all one big team.'
Staffing Levels
7/10
✓
There were sufficient numbers of staff deployed to meet the needs of people... rotas were organised... maximised the time staff spent with people... Staff confirmed enough nursing and care staff to look after people safely.
Training & Dev
6/10
✓
Staff received induction, training and supervision... comprehensive training programme 'in house'... but not all training was up to date for all staff, for example MCA.
Management
8/10
✓
The management team were visible in the service and well respected. Staff said, 'The manager and deputy are 100% approachable.'
Programmes
6/10
✓
The service offered a range of activities... art group, quizzes, film afternoons, coffee mornings, trips to town, church services and visits by community groups... theatre company.
Points to consider
Training covers the basics and induction but some mandatory courses aren't up to date for everyone and no specialist qualifications mentioned.
The registered manager told us they had identified that not all training was up to date for all staff, for example MCA.
Activities include quizzes, trips and entertainment but no dedicated coordinator or specialist programmes to add variety to the working day.
The service offered a range of activities and entertainment... art group, quiz's, film afternoons, coffee mornings, trips to town, church services and visits by community groups.
Risk records are sometimes missing details or not reviewed properly, making it harder to manage dangers clearly.
In three out of the six care plans we looked at, risk assessments had not been completed and, where some risk assessments had been undertaken, the recording... was not clear or sufficiently robust.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews