Working at Cheviot Court
Horsley Hill Square, South Shields, NE34 6RF
Operated by Care UK Community Partnerships Ltd
73 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Supportive management, positive culture with good teamwork, and engaging activities, although staffing and training are adequate."
Safety & Risk
8/10
✓
The provider dealt with safeguarding concerns effectively; previous concerns had been thoroughly investigated... Effective action was taken following accidents or incidents to help prevent the situation from happening again.
Staff Culture
8/10
✓
The home had a positive atmosphere; staff morale and teamwork were good.
Staffing Levels
6/10
✓
There were enough staff to provide the care people wanted; staff were always visible around the home.
Training & Dev
6/10
✓
Staff received good support and the training they needed... Training, supervision and appraisals were up to date.
Management
8/10
✓
The registered manager was supportive and approachable... Staff said, 'I have no problem going to see the manager or deputy... The manager has an open-door policy'
Programmes
8/10
✓
Dedicated activities staff and volunteers provided a range of activities; this included a dementia choir... rehearsals for a show... called 'The Old Time Music Hall'
Points to consider
Staffing is adequate but nothing special, with no details on staff retention or agency use.
There were enough staff to provide the care people wanted; staff were always visible around the home.
Only standard training and supervision, no specialist courses or funded qualifications.
Staff received good support and the training they needed... Training, supervision and appraisals were up to date.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews