Working at Cheswardine Hall Nursing & Residential Home

Staff numbers are enough and steady with familiar faces, but no word on great retention or zero temps.

Sufficient numbers of suitably qualified and trained staff were deployed to meet people's needs.

Only 60% of staff have care qualifications like NVQ, and training covers basics plus a bit extra but no specialist development.

Sixty percent of the staff had formal qualifications in care such as NVQ or Diploma qualifications to underpin their care practice.

Varied activities run by a coordinator like trips out and events make the day better, but no specialist or innovative programmes.

There was a long list of various activities. The activities co-ordinator found out people's individual interests and the activities were very person centred.