Working at Chestnut Manor Care Home

Medicines were managed and administered safely to people by trained staff... After our inspection, the registered manager submitted evidence that the effectiveness of PRN medication was now being recorded.

Staff were motivated and felt encouraged to provide a personalised service to people. There was a positive culture of equality, diversity and inclusion.

There were sufficient staff available... Agency staff were occasionally used to cover gaps in the rota such as staff sickness.

Staff were also trained to have specific skills and be a 'champion' in a particular area, such as End of Life Care, which they can then share with their colleagues.

The provider had an extensive programme of activities... Activities included quizzes, cookery, arts and crafts, interactive board games, entertainment, animal therapy and 1 to 1 sessions... 'Chatterbox'.