Working at Chestnut Lodge
43 Glenwood Road, Ferndown, BH22 0EN
Operated by Mrs Jane Travers
12 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Fantastic supportive management and happy staff with strong teamwork, but staffing can get busy at times and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Proactive safety culture with openness; incidents reported and lessons shared; robust risk assessments updated regularly; medicine audits and person-centred adjustments.
Staff Culture
8/10
✓
Staff described rewarding job, fantastic supportive management, strong teamwork, felt happy and able to speak up anytime; never seemed stressed or unhappy.
Staffing Levels
6/10
✓
Provider made sure there were enough qualified, skilled and experienced staff who received support, supervision and development; safe recruitment practices followed.
Training & Dev
7/10
✓
Regular staff supervision and competency assessments; personal development plans discussed annually; bespoke medicine workshop training developed and delivered.
Management
8/10
✓
Management visible and led by example, working shifts to cover sickness; staff said management fantastic, approachable, made time, responded even out of hours.
Programmes
6/10
✓
Varied activities including live singers, elaborate birthday parties, pet visits, church outings, garden centre trips, and community quizzes (per 2019 report).
Points to consider
Enough staff to get the job done safely, but no details on team stability or agency use so shifts might get busy at times.
Safe and effective staffing: The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Some group entertainment, parties and outings to mix up the day, but no dedicated coordinator or specialist projects for more creative work.
A person told us that there are activities 'sometimes it's more than I'd like... the live singers and residents' birthdays... they go all out... goes to church... organised for animals to come into the home'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews