Working at Chestnut House
62 High Street, Marton, DN21 5AW
Operated by Prime Life Limited
33 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel valued in a positive culture with supportive management and good safety knowledge, but no details on staff retention or specialist training."
Safety & Risk
7/10
✓
Staff had good knowledge of the types of abuse... confidence the registered manager would deal with any concerns raised... Medicines were stored safely.
Staff Culture
7/10
✓
Staff told us they enjoyed working at the service... One member of staff said, 'I love working with these people.' Staff told us their views were listened to and they felt valued.
Staffing Levels
6/10
✓
People were supported by adequate numbers of staff... People and staff told us they were happy with the staffing levels in place.
Training & Dev
6/10
✓
Staff told us they felt the training they received was very good... well supported during their induction... regular supervisions.
Management
7/10
✓
Staff told us the registered manager had an open door policy and they could discuss any issues of practice with them at any time.
Programmes
6/10
✓
People told us they enjoyed a variety of social activities... film nights... exercise classes and movement through music classes... mini bus three days a week.
Points to consider
Staffing levels are adequate and staff are happy with them, but nothing said about low staff turnover or agency use.
People were supported by adequate numbers of staff... People and staff told us they were happy with the staffing levels in place.
Training covers basics well with good induction and supervisions, but no specialist courses or funded qualifications mentioned.
Staff told us they felt the training they received was very good... mixture of face to face and e-learning... regular supervisions.
Varied activities like trips, film nights, and exercise classes keep things interesting, but no specialist programmes or activities coordinator.
People told us they enjoyed a variety of social activities... film nights and there were exercise classes and movement through music classes... mini bus three days a week.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews