Working at Chestnut Grange
Main Street, Newark, NG23 6ST
Operated by Voyage 1 Limited
10 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Strong leadership, happy and supported staff, and robust safety measures, but agency staff use and basic training are drawbacks."
Safety & Risk
8/10
✓
We were assured the service were following safe infection prevention and control procedures to keep people safe. A robust contingency plan was in place.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff were happy and proud to be working at Chestnut Grange, they said they would recommend the service. They also felt supported by the organisation.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were enough staff to meet people's needs. Staff had enough time to spend with people.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: There was an ongoing staff training programme. New staff had induction training to make sure they knew about the skills and behaviours expected of them.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager provided very strong leadership and everyone we spoke with told us how visible they were and how well they knew each of the people living at the service.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People led busy and active lives. People were supported to follow their interests and take part in activities and holidays that were socially and culturally relevant. During our inspection visit, people were baking cakes for 'red nose day' and were running a cake sale in the village hall nearby.
Points to consider
Staffing is adequate with enough workers to spend time with residents, but agency staff cover shortfalls when people test positive for COVID.
Agency staff were used to cover shortfalls in staffing, due to staff testing positive for COVID-19.
Only standard training and induction mentioned, no specialist courses or funded qualifications for career growth.
Per 2019 comprehensive inspection: There was an ongoing staff training programme. New staff had induction training to make sure they knew about the skills and behaviours expected of them.
Varied activities like baking, cake sales, and community outings, but no dedicated coordinator or specialist programmes to make the role more creative.
Per 2019 comprehensive inspection: During our inspection visit, people were baking cakes for 'red nose day' and were running a cake sale in the village hall nearby.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews