Working at Chestnut Gardens Care Home
95 Foxley Lane, Purley, CR8 3HP
Operated by Barchester Healthcare Homes Limited
72 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Strong leadership, supportive staff culture and robust safety, but standard training and activities lack specialist programmes."
Safety & Risk
8/10
✓
Systems protected people from abuse or harm, staff trained in safeguarding, risks assessed and managed well, learning from incidents used to improve safety.
Staff Culture
8/10
✓
Staff enjoyed working at the service and felt well supported and valued in their roles. The registered manager was passionate about supporting staff wellbeing.
Staffing Levels
7/10
✓
People felt there were enough staff to meet their needs and didn’t have to wait long. Staff told us they had sufficient time to undertake their duties.
Training & Dev
6/10
✓
Staff received relevant and regular training to support them in their roles and thorough induction when they first started.
Management
8/10
✓
The registered manager was highly regarded by people, relatives and the staff team. They were suitably experienced, knowledgeable and skilled and managed the service well.
Programmes
6/10
✓
Dedicated activities coordinator provided wide range of activities including pet therapy with dogs and kittens, history talks, and personalised classical music events.
Points to consider
Only standard regular training and induction mentioned, no specialist courses or funded qualifications.
Staff received relevant and regular training to support them in their roles. Staff told us when they first started to work at the service they were provided with a thorough induction.
Varied activities with coordinator and pet therapy, but no named specialist programmes or innovative approaches.
Staff supported people to take part in a wide range of activities... activities coordinator... I love the pets that come in... history talks... classical music they arranged.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews