Working at Chestnut Court Care Home

Checks like blood pressure and mouth care are not always done regularly as planned, so safety processes have gaps.

Records showed the person’s blood pressure had not been checked since 3 July 2025, more than 6 weeks before... For 1 person... support with oral hygiene was only provided on 10 days.

Only basic games like bingo and skittles plus occasional events, no dedicated coordinator or varied programme to make the role more interesting.

We saw some people playing skittles and others participating in a game of bingo... “The events are good here, Easter, and Valentines but it would be good to have a few more, especially at the weekends.”

Staffing is enough to get by but sometimes too busy to take breaks, nothing extra to make workloads easy.

Staff we spoke with told us there were enough staff... However, one member of staff said sometimes they were so busy they were unable to take their scheduled breaks.