Working at Chesterberry
766 Chester Road, Birmingham, B24 0EA
Operated by Birmingham Institute for the Deaf
7 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Supportive management fosters a positive culture with stable staffing and safe practices, but activities are limited and the manager is not yet registered."
Safety & Risk
8/10
✓
Risks assessed and managed appropriately; medicines given safely as prescribed; incidents analysed with action plans and learning shared.
Staff Culture
8/10
✓
Positive atmosphere with staff and people sharing jokes and enjoying company; staff felt listened to and confident raising issues with manager.
Staffing Levels
7/10
✓
Relative said 'There always seems to be plenty of staff... most have been there a long time'; sufficient staff seen during visit with processes to cover absences.
Training & Dev
6/10
✓
Staff had received appropriate training with skills to meet needs; training plans reviewed regularly, regular supervision provided.
Management
7/10
✓
Staff told us the manager was supportive and proactive with an open-door policy; relatives said '[manager's name] is lovely... you can talk to him about anything'.
Programmes
4/10
!
People went shopping, swimming, to college, and on special community visits like Christmas family outing.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews