Working at Chessel Avenue
1 Chessel Avenue, Southampton, SO19 4DY
Operated by Chessel Support Services Ltd
5 bedsResidential homesHomecare agenciesSupported living
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Strong safety practices and supportive management where staff feel valued and trained well, although agency workers are used when needed."
Safety & Risk
8/10
✓
Per 2022: Assured provider preventing infections, using PPE effectively, managing outbreaks. Per 2018: Open approach to reporting and learning from incidents; medicines managed safely.
Staff Culture
7/10
✓
Per 2022: The service had supported staff through wellbeing initiatives. Per 2018: Staff felt supported to report concerns and were complimentary about management.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: There were enough staff to support people living at the service. Agency staffing was used when needed.
Training & Dev
6/10
✓
Staff had good training in place (2022). Per 2018 comprehensive inspection: Staff fed back that the new training was brilliant; regular supervision in place.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff were complimentary about the management of the service; registered manager supported and encouraged staff through supervision and feedback.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Wide range of activities available including scrapbooks, dancing, cooking, woodwork, allotment, local cafe and workshop partnerships.
Points to consider
Staffing is adequate but they use agency workers when needed.
Agency staffing was used when needed, using one agency to provide continuity of staff who knew people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews