Last updated: 10 February 2026
"Approachable manager, brilliant teamwork and strong safety practices, although busy staffing with extra shift incentives and some training needing updates."
People were kept safe at the service. This included use of thorough recruitment practices before staff were appointed. Staff knew about safeguarding people from abuse and had undertaken training in this area."
Teamwork is brilliant and if I have a problem with a resident I can call on my colleagues."
Staffing rotas showed appropriate personnel were deployed to meet people's needs."
Staff received appropriate support to help them develop as professional workers. This included an induction, training and supervision."
The manager is very approachable; I love coming to work."
Notices were displayed around the building to inform people what activities were on offer. This included zumba exercises, weekly church services, visiting singers and entertainers, knit and natter and music and movement."
Staffing is adequate but staff were busy at times and there's an incentive scheme for picking up extra shifts to cover rotas.
There was a provider incentive scheme to thank staff who picked up additional shifts to help cover the rotas."
Some staff training courses needed completing or updating.
There were some courses which needed to be completed or updated for some staff."
Activities are regular with a coordinator but mostly basic in-house ones like crafts, music and pet visits, with limited outings.
Some people said they would like more trips out."
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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