Working at Chesford Grange Care Home

Serious safety problems like unsafe medication practices and keeping people in bed or locked out without proper legal decisions, so care workers face higher risks of harm to residents.

Medicines optimisation Score:2 ... staff said the clinical staff did not check the food (which contained covert medication) was consumed. ... We raised a safeguard with the local authority safeguarding team about this practice

No permanent manager in place until recently, with big ongoing failings in oversight and learning from past problems.

Well-led Inadequate ... At the time of this assessment, the provider did not have inclusive leaders who had the skills, knowledge and experience to lead effectively. ... Concerns raised from the previous inspection continued to be found

Clinical staff numbers sometimes drop below what's needed for residents' dependency levels, and staff feel stretched at busy times like meals.

Safe and effective staffing Score:2 ... there were days when the number of clinical staff fell below expected levels. ... Staff told us there were generally enough staff on duty to support people safely. Although they said they struggled during busy times