Working at Chesfield House

Staff demonstrated a good understanding of safeguarding reporting procedures... Regular audits were carried out and any errors in recordings were dealt with in a timely manner. Any incidents or accidents in the home were reviewed to identify if there was any learning.

Staff felt well-supported... One staff summarised this when they commented, 'We are working in someone’s home – we are lucky working here.'

Staff members told us that they received training that helped maintain their skills and that the provider was supportive of them developing their knowledge further... encouragement to undertake formal training outside the home. Staff told us they were well supported and received regular one to one supervision meetings.

Staff felt well-supported, they received regular supervision and participated in staff meetings and general discussions about the service that provided opportunities to share ideas, and exchange information.