Last updated: 10 February 2026
"Staff feel supported by positive leadership and receive good training, but occasional unexpected staff absences cause difficulties and activities lack specialist variety."
People received support with their medicines... Stock checks were taken regularly... Staff were trained in and understood the importance of safeguarding... There was a system in place to record incidents and accidents.
Staff were all positive about the leadership of the service and felt they got good support. One member of staff told us... the support they’d received was 'amazing'.
There were sufficient numbers of staff to ensure people's needs were met... Staff told us that there were occasional difficulties when staff were absent unexpectedly but most of the time staffing levels worked well.
Staff told us their training was good and enabled them to meet the complex needs of people they supported. Staff new to the service completed the care certificate... Staff received training in managing behaviours.
Staff were all positive about the leadership of the service and felt they got good support. The registered manager told us they felt it was important to be 'hands on' in their role.
People were able to take part in a wide range of activities... During our visit, there was a craft activity taking place... The service hired a local hall for various activities such cooking and fundraising events.
Staffing is sufficient most days but you might struggle when staff call in sick unexpectedly.
Staff told us that there were occasional difficulties when staff were absent unexpectedly but most of the time staffing levels worked well.
Activities are regular like crafts, cooking clubs and fundraising but nothing specialist to make the job more varied.
During our visit, there was a craft activity taking place... The service hired a local hall for various activities such cooking and fundraising events.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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