Working at Cherrywood House
6 Eastfield Park, Weston Super Mare, BS23 2PE
Operated by Parkcare Homes (No.2) Limited
14 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Effective management, supportive culture, specialised training and consistent staffing, although basic activities and medicines record gaps hold it back."
Safety & Risk
6/10
✓
Proactive learning culture with safety huddles, thorough safeguarding investigations, staff trained to report concerns, though medicine labelling gaps and one recent error noted.
Staff Culture
6/10
✓
Relatives describe 'lovely atmosphere' and 'amazing staff', staff report supportive team, though some say they want more support.
Staffing Levels
6/10
✓
Staffing levels planned based on needs, rotas show maintenance with consistent team, staff say levels generally good, though bank and occasional agency used for shortfalls.
Training & Dev
6/10
✓
Staff receive specialised training for learning disabilities/autism, training on distress support, and regular supervision to maintain skills.
Management
6/10
✓
Registered manager in post who introduced monthly team awards, acts on feedback with action plans, and is praised by relatives as 'extremely good' and caring.
Programmes
5/10
!
People offered daily activity choices via pictures/storyboards, supported to join football team or allotment, observed relaxed routines like barbers visits.
Points to consider
Staffing is adequate but nothing special, with bank and occasional agency workers covering shortfalls.
The registered manager told us bank staff and occasionally agency staff covered any shortfalls in staffing requirements.
No dedicated activities coordinator or specialist programmes, so the role is mostly routine personal care with basic choices and outings.
We observed people being offered different choices of activity for the day. Some people preferred more of a routine; one person told us he was going to the barbers.
Medication records had gaps like missing open dates and a recent error not spotted straight away.
Not all medicines we saw were labelled with an opened and expiry date... We found an error had occurred 2 weeks before our inspection which had not been identified or raised to management.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews