Last updated: 9 February 2026
"Staff feel supported by approachable management with good retention and safety practices, but some have out-of-date training and activities lack a dedicated coordinator."
Medicines ordered, stored, administered safely; detailed risk assessments with clear guidance; staff knew safeguarding and reported incidents
Staff said 'The team are good and we have very good communication here'; felt 100% supported with approachable manager and colleagues helping each other
Low staff turnover so staff know people well; sufficient flexible day staffing with three on duty and night numbers increased: 'observations and staff rotas confirmed this'
Staff were well trained but training for some staff was not up to date
Staff told us they felt supported and that the registered manager was approachable: 'Yes, one hundred per cent... [manager] is very accessible and always on the end of a phone'
Regular activities including day centre, hydrotherapy, swimming, disco, beach cleaning, baking, art, exercises, music and dance
Some staff have out-of-date training, so the team may not all be fully up to speed on refreshed skills
Staff were well trained but training for some staff was not up to date
No dedicated activities coordinator or specialist programmes, so the role mixes routine care with standard outings and crafts
Staff had increased activities provided... supported people to go out... in-house such as baking, art, exercises, music and dance
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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