Last updated: 10 February 2026
"Supportive management and a positive culture where staff can speak up and contribute, but staffing lacks stability and training is only basic."
People felt comfortable raising concerns and were confident these would be acted on. There were systems in place to ensure learning was taken from incidents. Medicines were managed safely.
Staff told us they knew how to raise any concerns they had, and there were procedures in place to enable staff to speak up. Staff were able to contribute to the development of the service and could make suggestions for improvements at team meetings.
There were enough staff available to keep people safe and meet their needs. Staff were attentive and people did not have to wait for care when they needed it.
Staff told us they had access to the training and information they needed to carry out their roles. They said they had an induction when they started work, which included all mandatory training, and opportunities to shadow colleagues.
Staff told us the registered manager was approachable and supportive. They said they were treated fairly and did not experience discrimination.
Staff numbers meet basic needs but no details on stable teams, low agency use, or staff saying workloads feel manageable.
There were enough staff available to keep people safe and meet their needs. Staff were attentive and people did not have to wait for care when they needed it.
Only basic mandatory training, inductions, and shadowing, no specialist courses or funded qualifications for career growth.
Staff told us they had an induction when they started work, which included all mandatory training, and opportunities to shadow colleagues. Records demonstrated that staff attended regular refresher training in mandatory areas.
AI Generated
Last inspected: April 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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