Working at Cherry Wood Grange Care Home
196 New London Road, Chelmsford, CM2 0AR
Operated by Cherry Wood Grange Chelmsford Limited
66 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel happier and supported with better teamwork and safety, but leadership is not stable yet and activities are limited."
Safety & Risk
7/10
✓
Safeguarding alerts reduced; medicines 'marked improvement' with audits and training; risks reviewed with actions like pressure care training and weight monitoring.
Staff Culture
7/10
✓
'It's a lot happier here now... management has sorted this out now'; staff felt supported and spoke of better teamwork.
Staffing Levels
6/10
✓
There were sufficient staff on duty to keep people safe; feedback confirmed enough staff and 'staffing levels... so much better'.
Training & Dev
6/10
✓
Per Feb 2020 comprehensive: 'Staff received regular training relevant to their role and the registered manager monitored this to ensure it was completed and up to date'; supervisions and dementia training positive.
Management
6/10
✓
New registered manager made positive impact with effective systems and praised for communication, but 'more time was needed... stable leadership' and clinical lead had left just before inspection.
Programmes
5/10
!
Per Feb 2020: activities programmes in place with indoor sensory garden, school intergenerational project, college arts and crafts, trips; but mixed feedback 'There's not a lot to do here'.
Points to consider
Leadership is competent and approachable now with the new manager, but the team is not stable yet after recent clinical lead leaving and ongoing recruitment.
Just before the inspection the clinical lead... had left... provider was recruiting for a clinical lead... more time was needed to be sure... stable leadership
Staff numbers are enough to meet needs and respond quickly, but turnover and morale are still being worked on.
The registered manager was working well with the staff team to improve staff turnover and morale
Activities programme has some variety like community projects, but residents said there is not much to do so days may feel routine.
Per Feb 2020: 'There's not a lot to do here'; mixed feedback about the quality of the activities
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews