Last updated: 10 February 2026
"Exceptional leadership and a proud stable team with very low staff turnover, although training lacks specialist courses."
2021 IPC inspection: assured on PPE use, testing, isolation and outbreak management; 2019: effective safeguarding, risk analysis with falls reduction, safe medicines with audits.
Per 2019 comprehensive inspection: staff incredibly proud of the service with very low turnover; staff described it as 'friendly, homely, like a home from home, the best'.
Per 2019 comprehensive inspection: very low turnover of staff; observations showed staff spent time with people in a relaxed and unhurried manner and additional staffing could be organised quickly if needed.
Per 2019 comprehensive inspection: robust induction and shadowing programme including care certificate; staff had regular training, competency checks and supervision meetings.
Per 2019 comprehensive inspection: exceptionally strong leadership team who promoted an open, inclusive culture; staff said 'it was the best place they had worked' and there was very low staff turnover.
Per 2019 comprehensive inspection: diverse activities including gardening, growing vegetables, shared events with local schools, themed cultural nights, community volunteers and nightclub outings.
Training covers basics like inductions and care certificate but no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: A robust programme of induction and shadowing of experienced staff was in place for newly recruited staff. This involved completing the care certificate.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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