Last updated: 9 February 2026
"Staff feel supported by senior staff and work well as a team, but nurses signing medication sheets before giving meds and lack of staffing details need attention."
Safeguarding concerns dealt with appropriately and risks assessed, but observed nurses signing MAR sheets before administering medicines; recommendation made.
Staff told us they felt supported by senior staff, worked well as a team, respected and supported each other.
Recruitment systems in place with DBS checks and references; no mentions of staffing levels, retention, agency use or workloads.
New staff completed Care Certificate and mandatory training like moving and handling; regular supervision, appraisals and team meetings.
Registered manager accessible with daily walk arounds, introduced new systems like intentional rounding and audits; staff felt supported by senior staff.
New activity coordinator developing programme with library trips, gardening plot, quizzes, pet therapy, ukulele club and school visits; mixed resident feedback.
Nurses signed medication sheets before giving the meds, which is not safe and needs better training.
we observed staff signing to indicate they had administered medicines before doing so. This is not safe practice. We have made a recommendation about medicine training for staff.
Activities are basic and developing with a new coordinator, so the job might feel routine some days with mixed feedback on engagement.
There was a mixed response towards the activities in the service... the activity coordinator was new in post, and was getting to know people.
Staffing seems adequate with no problems noted, but no details on team stability, agency use or easy workloads.
Recruitment systems were in place to ensure people were protected as far as possible from unsuitable staff.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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