Working at Cherry Tree Lodge

There was a strong and empowering approach to managing people's safety which focused on openness, transparency and learning when things went wrong, with Positive Behaviour Support specialists and technology.

Staff were highly satisfied in their roles. A staff member told us, 'It felt like home and I was welcomed.'

A bespoke team of 'core staff' cared for each person. A staff member told us, 'We have a very strong team.'

People received care and support from exceptionally well-trained and well-supported staff. Staff received bespoke training and ongoing support to understand the specific needs of everyone.

We received overwhelmingly positive feedback about the leadership of the service. The registered manager provided staff with a high-level of support and appraisal.

Staff supported people to access cultural and social activities including bowling, swimming, horse-riding, theme parks, holidays and education; data analysis led to outcomes like reduced medication and no seizures for years.