Working at Cherry Tree House
Collum Avenue, Scunthorpe, DN16 2TF
Operated by ADL Plc
34 bedsResidential homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Staff get good training and feel supported, but staffing shortages cause long waits for residents and activities are limited."
Safety & Risk
5/10
!
Risk assessments were in place and reviewed regularly. Staff recorded all incidents. The registered manager monitored and analysed accidents, incidents and safeguarding concerns but cold water checks were not completed in line with guidance.
Staff Culture
6/10
✓
Staff were positive about the support they received. A staff member said, 'I absolutely feel supported, and supervisions are beneficial.'
Staffing Levels
4/10
!
We received mixed feedback from people and staff in relation to appropriate staffing levels to meet people's needs in a timely way. Seven people commented they sometimes had to wait a long time for support.
Training & Dev
6/10
✓
Staff received an induction, ongoing training, and regular opportunities to discuss their work, training, and development needs. The provider's training matrix confirmed staff had received training to meet people's individual needs, for example dementia and diabetes.
Management
5/10
!
The registered manager was open and responsive to feedback but records did not always evidence important information about people using the service, for example food and fluid charts.
Programmes
3/10
✕
People told us 'I am very happy here; we just need a bit more to do.'
Points to consider
Staffing gets mixed reviews and residents sometimes wait a long time for help, so you might feel stretched on shifts.
We received mixed feedback from people and staff in relation to appropriate staffing levels to meet people's needs in a timely way. Seven people commented they sometimes had to wait a long time for support.
No activities programme or coordinator mentioned, so the role is mostly routine personal care and residents want more to do.
People told us 'I am very happy here; we just need a bit more to do.'
Some monitoring records like food and fluid charts do not always match care plans, showing oversight gaps.
Records did not always evidence important information about people using the service. For example, food and fluid charts did not always evidence requirements as identified in care files.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews