Last updated: 10 February 2026
"Incredible person-centred leadership and positive culture where staff feel valued, but basic activities and staff retention need attention."
Significant improvements had been made... medicines were safely managed... There was an open culture of learning from mistakes. For example, the provider developed a template for responding to medicine errors.
There was a positive culture within the home and the staff implemented the values... Staff were clear about their roles and felt listened to, valued and supported.
The registered manager understood people's individual support packages and ensured there were sufficient numbers of staff deployed to support people safely. Staff rotas identified the relevant training and skills of staff.
All newly employed staff completed an induction which involved shadowing... Staff were trained to effectively support people... Nurses employed at the location were supported... clinical supervision was completed... Staff felt supported... encouraged to develop their knowledge & skills.
The service was led by an incredibly person-centred and positive registered manager whose empowering and inclusive ethos was shared by their staff team. Feedback from staff about the registered manager was consistently positive. A member of staff said, 'The (registered) manager cannot be faulted...'
People participated in a range of activities in the home in small groups or individually. For example, one person told us they enjoyed the movie nights. Some people also chose to engage in activities outside the home such as shopping and going to cafes and restaurants.
Just basic activities like movie nights, crafts, and outings, no dedicated coordinator or specialist programmes to make the job more interesting.
People participated in a range of activities in the home in small groups or individually. For example, one person told us they enjoyed the movie nights. Some people also chose to engage in activities outside the home such as shopping and going to cafes and restaurants.
Staffing is enough to cover needs safely, but no info on stable teams, low agency use, or easy workloads.
There were enough staff safely recruited to meet people's needs. The registered manager... ensured there were sufficient numbers of staff deployed to support people safely.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp