Working at Cherry Tree House
33A Forest Road, Bristol, BS15 8EW
Operated by Ocean Community Services Limited
11 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff praise the approachable manager and strong safety practices, but regular agency use after staff losses and basic activities hold it back."
Safety & Risk
8/10
✓
People were kept safe from the risk of avoidable harm or abuse. Staff knew people well and understood how to protect them and support them to be safe
Staff Culture
7/10
✓
The culture was positive, and people's wishes, needs and rights were at the heart of staff actions and service developments
Staffing Levels
6/10
✓
With the support of regular agency staff, there were enough appropriately skilled staff to meet people's needs and keep them safe
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff attended training which related to the needs of the people using the service, for example safeguarding and health and safety. Specialist training was also available
Management
8/10
✓
Staff were positive about the manager. Comments included, '[Manager] really does have an open door. She's really approachable. She's the best person to go to with anything, big or small'
Programmes
5/10
!
Per 2019 comprehensive inspection: Activities available at the time of our inspection included going to the local pub, going out for walks, and attending music therapy. Staff were starting to take some people swimming
Points to consider
Uses agency staff regularly to keep enough people on shift, after some recent staff losses
Agency staff were used to ensure safe staffing levels could be achieved. Staff said, 'We lost some experienced staff recently'
Only basic outings and music therapy, no activities coordinator or special programmes
Per 2019 comprehensive inspection: People were supported to maintain social relationships and participate in some activities. A plan was in place to develop activities further
Only standard training and occasional specialist courses, no details on funded qualifications or regular supervision
Per 2019 comprehensive inspection: Some staff had not received formal supervision at the frequency required by the provider's policy
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews