Last updated: 9 February 2026
"Staff enjoy brilliant management support and a consistent team of long-term staff, but basic activities without a coordinator or special programmes hold it back."
2022: Assured on IPC, PPE, risk assessments, vaccinations; minor testing updated immediately. Per 2019: Risk assessments, safeguarding training, safe medicines, incidents reviewed
Staff confirmed open-door policy and felt confident to raise concerns; 2022 staff called managers "brilliant" and 100% supported (per 2019 and 2022)
Per 2019 comprehensive inspection: "small but consistent team of long-term staff who had worked there for a long time... consistent support from staff they knew well."
Per 2019: "comprehensive induction programme... training plan... matrix to monitor staff training... regular one to one meetings... training to build knowledge about [autism/Asperger's]"
"We have been 100% supported throughout COVID. I can call [the managers] anytime. They are brilliant." (2022 inspection)
Per 2019: "activity planners in place... I like watching the trains... garden which people enjoyed" – basic personal activities only
No activities coordinator or special programmes, so the job is mostly routine care plus basic hobbies like train watching and gardening.
Activity planners and support for personal interests such as watching trains and garden use mentioned, but no coordinator, pet therapy, or specialist programmes. Per 2019 comprehensive inspection
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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