Working at Cherry Orchard

People were protected from the risk of abuse and harm and staff understood their responsibilities for keeping people safe. Medicines were kept safe and given to people at the right time. There was a process in place for the recording, reporting and learning lessons from accidents and incidents.

Staff were positive about working for the service and how they were supported in their work. A staff member told us, 'I've been here for a long time, management are very approachable...'

Staffing levels were sufficient to meet people's needs. Staff told us there were enough staff to support people's needs. We reviewed the staff rota, which confirmed there were enough suitably experienced, skilled and qualified permanent staff deployed.

Staff were supported and completed a programme of on-line and face to face training sessions to effectively perform their roles. Records showed that training provided included safeguarding, moving and handling, and medicines administration amongst others.

Staff said the registered manager was very approachable and they felt supported in their work. A staff member told us, '[Manager] is approachable and supportive.'

The service provided a programme of activities led by two activities co-ordinators. We observed people participated in 'What's in the newspaper?' activities. The service had a large garden that was well kept. There was a chicken coop.