Working at Cherry Lodge Rest Home
75 Whyteleafe Road, Caterham, CR3 5EJ
Operated by Cherry Lodge Rest Home Limited
19 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Effective safety monitoring, supportive management with regular supervisions, and positive team culture, although agency workers cover absences and training lacks specialist courses."
Safety & Risk
8/10
✓
The provider had monitored accidents and incidents to identify trends and look at ways to reduce the risk of recurrence... taken action to reduce the risk of incidents... sensor mat was put in place.
Staff Culture
7/10
✓
Staff told us there was a positive culture in the service and they felt supported by management. One member of staff told us, 'The teamwork is great. You can rely on each other.'
Staffing Levels
6/10
✓
People told us there were sufficient staff to meet their needs. We observed there were sufficient staff when people required assistance and to support people during mealtimes.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff told us and records showed they received an induction into their roles when they first started, and completed training to do their jobs effectively.
Management
7/10
✓
Staff had received regular supervisions and told us they felt supported by management. There was a clear governance structure in place and staff knew their roles and responsibilities.
Programmes
6/10
✓
Per 2019 comprehensive inspection: The service had an activities coordinator who organised activities for people. People were supported to take part in various activities... gardening... sing-a-long activity.
Points to consider
Staff numbers are enough to meet needs, but they use agency workers for unplanned absences.
Per 2019 comprehensive inspection: Unplanned absence was covered by a team of agency workers who were familiar with the service.
Training covers basics and supervisions, but no specialist courses or funded qualifications.
We reviewed documentation which showed staff had received training for safeguarding and staff confirmed this.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews