Last updated: 9 February 2026
"Stable staffing and supportive management, but medicines management issues and limited activities programmes need attention."
The provider did not always make sure they effectively monitored the management of people’s medicines. Medicines were audited monthly which meant that any errors occurring were not identified quickly. Competency assessments were not carried out.
A staff member told us, “I think the home is very good, good team and understanding between staff. We improve the work we do, even the management. Things get done here.” There was an open-door policy so that staff could seek support.
There was a stable team and enough staff to ensure effective care delivery. “I have been visiting the home for more than 3 years and the good thing is that there doesn’t seem to be any staff turnover” and “there are always plenty of staff there.”
Staff were now receiving regular supervisions which included staff's training needs. We noted supervision records lacked detail about the support provided to staff to develop in their role.
Staff told us “Management is very good. Yes, if we need support for anything, the [registered] manager provides” and “We do have supervisions and staff meetings to discuss any issues. The [registered] manager does respond well to what needs doing.”
People were provided with opportunities to take part in the community activities of their choice, including attending a day centre and church. Staff supported a person to get voluntary work which helped them develop and learn new skills.
Medicines errors might not get spotted quickly because audits are only monthly and no one watches staff give meds.
Medicines were audited monthly which meant that any errors occurring were not identified quickly to ensure people’s safety. We also found that competency assessments were not carried out, to observe staff administering the medicines to people
No activities coordinator or fun programmes, just basic outings to day centre and church for some people.
People were provided with opportunities to take part in the community activities of their choice, including attending a day centre and church. Staff supported a person to get voluntary work
No info on training courses or qualifications, just supervisions that lack details on staff development.
Staff were now receiving regular supervisions which included staff's training needs. We noted supervision records lacked detail about the support provided to staff to develop in their role
AI Generated
Last inspected: April 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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